We're a small team and we read every message. Whether it's a bug report, a feature request, a partnership inquiry, or just a question about how a tool works, we want to hear from you — and we genuinely read and reply to every message that comes in.
ToolBrainy is run by a small, dedicated team, so every message reaches a real person. We typically reply within 1–2 business days (Monday to Friday), and often much sooner. Bug reports and anything blocking you from using a tool are moved to the front of the queue and usually answered the same day.
We're glad to help with tools that aren't working as expected, questions about how a specific tool is used, wrong or unexpected results, and file-upload or browser-compatibility issues. Because every tool runs entirely inside your browser and we never store your files, we can't recover lost documents — but we can help you get the right tool working so you can redo the task in seconds.
Fill out the form and we'll reply within at least 1 day.
Found a bug? Include the tool name or page URL, your browser and version, what you expected to happen versus what actually happened, and a screenshot if you can. The more detail you share, the faster we can reproduce and fix it.
Have an idea for a new tool or an improvement to an existing one? Genuine suggestions go straight onto our build roadmap, and we'll let you know if we ship it.
Interested in advertising, sponsorship, or a content partnership? Email us with "Partnership" in the subject line and a few details about your company or website, and we'll send over our audience information and available options.
Any other question, comment, or idea is welcome. Whether it's praise, criticism, or a quick hello, we read everything and appreciate every bit of feedback.